Accessibility Statement

1. Our Commitment

We aim to ensure that all visitors can:

• Navigate and interact with our website easily using a keyboard, mouse, or assistive technologies.

• Access text that is clear, readable, and resizable.

• View content with appropriate colour contrast and visual clarity.

• Access multimedia (images, video, or interactive content) with alternative text or captions.

Our website has been designed following the Web Content Accessibility Guidelines (WCAG) 2.2, meeting Level AAcompliance standards where possible.

 

2. Accessibility Features

 

The PontePatros website includes the following features:

• Text alternatives for all non-text content (e.g., images and icons).

• Logical page structure with headings, landmarks, and keyboard navigation.

• Adjustable text size and colour contrast support.

• Accessible forms with clearly labelled fields and instructions.

• Compatibility with major screen readers (e.g., JAWS, NVDA, VoiceOver).

We also use responsive web design to ensure a consistent experience across desktops, tablets, and mobile devices.

 

3. Known Limitations

 

We acknowledge that some older documents, videos, or third-party content may not fully meet current accessibility standards.
We are working to improve:

• PDF and downloadable file accessibility.

• Captioning or transcripts for older video content.

• Contrast and tab order on some interactive features.

If you encounter any issues, please contact us (see Section 5 below).

 

4. Continuous Improvement

 

Accessibility is central to PontePatros’ mission of inclusion and community engagement.
We regularly review feedback, perform accessibility audits, and update our site to maintain and improve compliance.
As we expand our services, we ensure that new features and integrations (such as IoT dashboards or data tools) follow the same accessibility standards.

 

5. Feedback and Contact

 

We welcome feedback on accessibility and usability.
If you experience any difficulty accessing content or using the site, please contact us:

Email: hello@pontepatros.com
Address: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE

We aim to respond within 5 working days and will do our best to provide accessible alternatives upon request.

 

6. Enforcement Procedure

 

If you are not satisfied with our response, you can contact the Equality and Human Rights Commission (EHRC), which is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

More information can be found at: www.equalityhumanrights.com